What product compliance requirements must I meet? December 03, 2020 08:27 Updated Digitec Galaxus AG sets clear conditions regarding product compliance. Product Compliance implies that products meet the applicable rules according to laws, guidelines, or standards. Compliance saves time, reduces costs and minimises risks for the company and the customer. Information Regarding Product Legal Regulations Alcohol In the case of alcoholic products, the alcohol content must be indicated. Pharmaceuticals / Medical Devices Since Digitec Galaxus AG isn’t licensed as a pharmacy, only (over-the-counter) drugs of category E are offered. When transmitting medical products, it’s important to note that all information in the online shop, on the product, and in the product brochure is available in three official Swiss languages (German, French, Italian). For this reason, products are only sourced from Switzerland. This also applies to pharmaceuticals, due to the different categorization in Switzerland and the EU. Baby Food It’s prohibited to label infant formulae or follow-on formulae in such a way as to discourage breastfeeding. It’s also forbidden to use pictures of babies, other images or wording that could idealize the use of this food. The use of terms such as «humanised», «maternised» or «adapted» is prohibited. Biocidal Products and Plant Protection Products Biocidal products and plant protection products must be labelled with the mandatory product label: «Use biocides or plant protection products with care. Always read the label and product information before use». Biocidal treatment A product treated with biocides may contain one or more biocidal products for protection against micro-organisms, insects or other harmful organisms. Such products must indicate their biocidal properties (e.g., odor control) and the name of the substance concerned (e.g., silver) in their product description. Examples of «treated products» are sportswear with sweat protection or a keyboards with a germicidal coating. Cannabidiol (CBD) In principle, there is no legal basis in Switzerland that regulates the sale of CBD products, as these - unlike tetrahydrocannabinol (THC) - are not subject to the narcotics law. However, manufacturers must classify their CBD products into a product category (cosmetics, chemicals, consumer goods) in accordance with existing legislation. For each product category there are corresponding regulations to be observed. This results in a number of points that must be observed when selling products: No promises of healing are allowed. Instructions for use such as for ingestion are to be omitted. Further information can be found in the Swissmedic documents. If you are uncertain about the conformity of products, please contact your contact person. Chemicals In the EU as well as in Switzerland, chemicals must be classified according to their properties in accordance with the Regulation (EC) No 1272/2008 (CLP). No products labelled according to a predecessor or other system will be accepted. The preparation of a safety data sheet is mandatory. However, it should be noted that the safety data sheets must be provided with a Swiss address and the emergency numbers must be adapted. Further information can be found under the following Swiss government link: Information on the safety data sheet. Products of chemical group 2 are only listed in the Digitec Galaxus AG product range after strict testing. Products of the chemicals group 2 are not listed via our EU-hub. For this reason, the partner is prohibited from sending products with the following H-phrases in combination with the respective hazard pictograms to Digitec Galaxus AG without prior consultation: Electrical Safety In Switzerland, the Swiss standard SEV 1011 applies to plug-in connectors. This means that every electrical appliance sold in Switzerland must have a Swiss plug so that it can be used by the customer. It is permitted to attach a fix adapter, as this can’t be removed afterwards. For this reason (temporary) travel adapters aren’t permitted. The protection classes and current intensities on the website of the Federal Inspectorate for Heavy Current Installations (ESTI) must be followed. The provisions that are briefly set out below also stem from this: if devices have currents of more than 2400 watts, the current of the corresponding plug must also be adjusted (plug type 23: three-pole plug suitable for 16 amps). Energy Efficiency Energy efficiency in Switzerland and the EU is regulated in accordance with Directive 2010/30/EC. Accordingly, the following product categories must have an energy efficiency class and a corresponding energy label: Ovens Extractor hoods Television sets and monitors Dishwashers Heaters Coffee machines Refrigerators and freezers Lamps and light bulbs Ventilation systems Tires Water heaters and storage tanks Washing machines Tumble dryers, tumble dryers and combination units Fireworks Due to the regulations concerning storage, transport and sale of fireworks, Digitec Galaxus AG has no fireworks in its product range. Laser Pointer The sale of dangerous laser pointers is prohibited in Switzerland. A dangerous laser pointer is a laser device which, due to its size and weight, can be held and guided by hand and emits laser radiation for pointing (e.g., stylus, presenter), amusement (e.g., cat toys), as well as for aggravation and defense purposes (e.g., use of repellents or personal protective equipment). Food Since May 1, 2018, all information required by food law must be made available online for foods offered online (Art. 44 of the Foodstuffs and Utility Articles Ordinance, available only in German, French and Italian), which are: Article description List of ingredients including allergen declaration (allergens are written in capital letters) Mandatory nutrition labelling and nutritional values: Fat, of which: - saturated fatty acids Carbohydrates, of which: - sugar Protein Salt (not for baby food) Contact address of the responsible company or online shop Country of production Example "Chocolate sticks with Kirsch filling (30%)” Description: Cherry sticks with Kirsch filling (30%) Product image: List of ingredients: Sugar, cocoa mass, Kirsch(12%), cocoa butter, low-fat cocoa powder, CLARIFIED BUTTER, SKIMMED MILK POWDER, gelling agent (gum arabic), emulsifier (SOJALECITHIN), flavouring. May contain WHEAT, HAZELNUTS, ALMONDS and other SHELL FRUITS. Chocolate contains: Cocoa: 49% minimum. Mandatory nutrition labelling and nutritional values: Fat, of which: - saturated fatty acids Carbohydrates, of which: - sugar Protein Salt (not for baby food) Fig. 1 Example of nutritional value table Contact address and country of production: Made in Switzerland by: Lindt & Sprüngli (Switzerland) AG, CH-8802 Kilchberg The food information can be transmitted in a product document (Fig 1.), in a picture (Fig 1.) or in our free text field for food information. Solid Wood To increase transparency for customers and to influence their conscious decision to buy, the declaration obligation applies to round and raw woods as well as certain wood products made of solid wood. The following products must be declared: Wood for walking sticks, umbrellas, tool handles Charcoal Wooden frames for pictures, photographs, mirrors or similar objects made of solid wood Seating furniture with main components of solid wood (except sofas with solid wooden feet) Other furniture with main components made of solid wood These products are to be provided with the following information: Trade name Scientific name of the wood or information that allows the consumer to identify the scientific name. The scientific names of the species can be found on the website of the Swiss Federal Consumer Affairs Bureau (BFK) (available only in German, French and Italian). The origin of the wood All information on declaration obligation for wood and wood products is also listed in the relevant federal guideline (available only in German, French and Italian). Food supplements Advertising: labelling, presentation and advertising that suggest food supplements are necessary for a balanced, varied diet are not permitted. Maximum permitted levels: In Switzerland, maximum levels for vitamins and minerals apply. These are listed in the Regulation on Food Supplements by the Federal Department of Home Affairs FDHA (only available in German, French and Italian). The applicable regulations in Switzerland may differ from regulations in other countries. Fur Digitec Galaxus AG doesn’t offer products made of real fur or with real fur components. Exceptions are skins from domesticated animals such as the horse, cattle, pig, sheep and goat species as well as from llamas and alpacas. This must be taken into account in the product feed. Furthermore, we ask you to generally observe the applicable animal protection regulations. Weapons Digitec Galaxus AG does not sell weapons. Version 03.12..2020
