What does my online shop appearance at Digitec Galaxus AG look like?

Products that are offered by merchants are marked with the addition «Supplied by …».
This informs customers that the product is sold through a third party.

Fig. 1 Sample product detail page

Clicking the merchant name, in blue, takes customers to the merchant page and to the full product range of the merchant.

Merchant page

The merchant page features the logo, company details and a short marketing text about the merchant. In addition, the total number of products that are offered is displayed, and the according to product types are listed in the navigation bar.

This shop-in-shop page requires a logo with a resolution of 300 × 100 px in JPEG or PNG format. Also required are the company details and a marketing text of 50–70 words.

Fig. 2 Sample merchant page

Presentation of offers from several merchants

It may occur that a product is offered by several merchants as well as by Digitec Galaxus AG. If the EAN code and the brand of offers matches, they are displayed on one product detail page. In this case, the product data of the first-created offer is used, and all subsequent offers are added to it.

Fig. 3 Sample product detail page with multiple offers

The ranking of offers is influenced by three characteristics (availability, delivery time and price). If a product is offered cheaper or delivered faster by another merchant, «Faster delivery» or «Better price» is displayed next to the respective offer. This makes it possible for merchants to stand out from other suppliers not only by price but also by availability and delivery time.

Fig. 4: Sample display of multiple offers

Product availability

The stock level per product is transmitted via the «StockPricing» document. If no stock is available, the next possible delivery date can be entered in the «DeliveryDate» column. If the product can no longer be procured, it must be removed from all files. Details are available here.

Delivery times

The merchant is free to select the delivery time for various products available in the online shop within a certain time frame (e.g., delivery time: 1–3 days or 2–4 days). Digitec Galaxus AG expects a delivery accuracy of at least 95% within the time frame chosen by the merchant. Digitec Galaxus AG checks the delivery accuracy monthly. Should the delivery accuracy fall under 95%, Digitec Galaxus AG will promptly inform the merchant. In the event of repeated or gross violation of the delivery accuracy, Digitec Galaxus AG may exclude the merchant from the online shop at its discretion.

Prices

The prices are also transmitted to Digitec Galaxus AG via the «StockPricing» file. The merchant supervises and determines the price. However, to ensure good and profitable cooperation, we would like to highlight that prices should be competitive and both commission and shipping costs shouldn’t be added. Please find details here.

Version 25.11.2020