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Digitec Galaxus Partner
Merchant Programme
Merchant Programme
I use the online shops of Digitec Galaxus AG as a platform to sell my products.
As a merchant based outside of Switzerland, may I also use the Digitec Galaxus AG merchant programme?
What do I have to pay attention to regarding the import of certain assortments into Switzerland?
How do I benefit from the customs clearance solution of Digitec Galaxus AG?
I’d like to offer my products. What is the proposed way to do so?
In which form do I deliver my product data?
What product compliance requirements must I meet?
What should I be aware of when offering products with a power connection?
What does my online shop appearance at Digitec Galaxus AG look like?
How do I receive my orders and ship the goods?
How can I be integrated via interface?
How do I process my orders via Customer Management Interface (CMI)? (Extranet of Digitec Galaxus AG)
What documents do I enclose with the delivery?
I would like to offer service partner services. What are the next steps?
How do I deal with returns and warranty claims?
How do I process warranty claims?
How do I process returns?
What do the financial flows look like?
How does Digitec Galaxus AG handle my payment process with the end customer?
When and why do I need to provide a VAT compliant invoice?
How do I invoice?
Where does Digitec Galaxus provide me with additional support?
Who is responsible for customer support?
Which reports are offered by Digitec Galaxus AG?
