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  1. Digitec Galaxus Partner
  2. Suppliers

Suppliers

I supply the warehouse of Digitec Galaxus AG and do drop shipments.

How can I offer my products?

  • In which form must I deliver my product data?
  • What product compliance requirements must I meet?
  • How do I use the FTP Server?

How do I receive and process my orders?

  • How do I receive and process my orders?
  • How do I process my orders manually?
  • How do I handle my orders via the Extranet? Video tutorial
  • How can I be integrated via interface?

How and where do I deliver my goods to?

  • What logistical conditions do I have to comply with as a supplier?
  • Preferred Logistics Partners
  • What conditions do my carriers have to meet?
  • How do I use Cargoclix?
  • For suppliers based outside Switzerland: how do I get my goods to Switzerland?
  • What does my freight forwarder need to know about customs clearance?

How do I deliver the goods directly to the customer?

  • What requirements must I meet as a direct supplier (drop shipments)?
  • How do I process undeliverable direct deliveries?

How is invoicing done?

  • What should my invoice look like?
  • What are Digitec Galaxus AG's bank details?
  • What is a Credit Note Request?

Which facts must be considered regarding «after sales»?

  • How do I process warranty claims?
  • Where can I find the glossary for after sales terms?
  • Who do I contact with after sales issues?

I want to optimise the cooperation With Digitec Galaxus AG. What possibilities are available to me?

  • How do I improve product availability in the online shop?
  • How do I get a better overview of my open orders?
Digitec Galaxus Partner